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Matthew Roberts embarked on his journey in the financial industry over two decades ago, starting out as a meticulous accountant at a prestigious firm. His dedication to accuracy and transparency earned him recognition early in his career, leading to several commendations for excellence in financial reporting.
Driven by a passion for fairness and integrity in financial markets, Matthew’s career trajectory evolved as he delved into risk management and regulatory compliance.
When John retired, he founded traderhelpbook.com. His initiative stems from firsthand experiences witnessing the challenges traders face due to misinformation and deceitful practices. Matthew ‘s leadership is marked by a commitment to empowering traders with reliable information and tools, ensuring they can navigate the complex world of finance safely and confidently.
Would you like to trade with a broker officially registered in Europe and operating under a license from a European regulator? Then you’ll have to refuse the services of the “hero” of our Finnso review and look for a more trustworthy company. Although they try to convince you with EU-style trading conditions, full security, and professional support, we believe that in reality, behind this polished façade, there are fraudsters hunting for traders’ money. We tried to prove it — and here is what we found.
On its official website, the broker claims that Finnso is a trademark of the investment firm DXA Capital Investment Services S.A., registered in Greece under number 173460001000. It is also stated that the company holds a license from the Hellenic Capital Market Commission (HCMC) with number 2/997/5.10.2023. These official details require verification.
So, what do we see after checking? First of all, the firm really exists: there is an entry about it in the Greek Business Registry (GEMI). The official registration date is November 17, 2023.
The company name and even its registered address fully match the information published on the website. Only one detail stands out: the registry has not been updated since the company’s incorporation, so its current status (active/inactive) is unknown.
As for the license, according to the HCMC itself, it was issued on October 5, 2023. And here another detail slightly spoils the perfect picture: formally, the license was granted before the company even appeared. At first glance this looks absurd, but in Greek practice such situations do occur. The regulator may grant approval in advance, based on an agreed document package, while the GEMI entry appears later. Nevertheless, we consider this a worrying signal.
However, ESMA’s database does not list any address or domain name of the company’s official website. The same applies to Greece’s business registry and the regulator’s information. In the GEMI registry there is a mention of the trademark Finnso, but not as the broker’s website — only as an alternative name of the company: FINNSO A.E. or FINNSO CAPITAL A.E.
Now let’s look at the domain. The domain finnso.com was registered on May 23, 2023, i.e., several months before DXA Capital Investment Services appeared in the Greek registry. This is another important detail: the domain was purchased even before the registration package was submitted.
But the situation with the website is more complicated. In 2023, the web archive has no snapshots at all, which means there was no activity on the domain. In 2024, up until December, archived pages show that users received a message saying the site was unavailable in their country. Only in December of 2024 did the current version of the website go live.
We can also look at finnso.com reviews online. A legitimate broker should have collected at least dozens, if not hundreds, of reviews over a couple of years. But what do we see? There are virtually no comments about the company’s activities. We found only a few posts about similarly named legal entities that have nothing to do with brokerage. As for the platform itself, the only mentions online come from the broker itself and some thematic websites, where the feedback is very low — and, interestingly, appeared only within the past month.
Now let’s look deeper: what does Greek registration and an HCMC license actually give to a client?
The Hellenic Capital Market Commission is the official financial market regulator of Greece. It operates under EU law and the MiFID II directive, which means that a broker licensed by HCMC automatically falls under ESMA supervision and can provide services across the entire EU. This ensures the company’s clients receive:
Of course, it must be admitted: the HCMC is not the strictest or most respected regulator in Europe. In terms of control, it is weaker than the UK’s FCA or Germany’s BaFin, but it still has all the powers of a European regulatory authority.
Take a close look at the list above, and then at the materials published by the company. Did you see information about participation in compensation schemes? Financial reporting? Data about the banks where segregated accounts are opened? We didn’t find any of this either. Strange, isn’t it? Or maybe the platform is not regulated at all?
The first impression of the company’s website is rather positive. The site’s structure and navigation seem quite logical. It’s worth noting the page loading speed, which appears to be well optimized.
As for the design, Finnso has chosen a classic approach: a light background, neat and appropriate graphics, and minimal animation that could be distracting. In short, the user sees a functional online platform rather than a flashy marketing presentation.
However, once you look closer at the content, all the good impressions vanish like smoke. We have always believed that regulated brokers try to place as much useful and trader-focused information as possible on their websites. On this site, we couldn’t find anything of the sort:
The conclusion seems obvious: professionals never touched the website’s content. Does Finnso, a supposedly regulated broker, really have no specialists on its team? We don’t believe in such fairy tales. But we can quite reasonably assume that the platform has nothing to do with a company registered in Greece with an HCMC license.
At first glance, Finnso’s trading conditions may seem to provide comprehensive information. To begin with, let’s look at the account types. There are only three: Silver, Gold, and Platinum. Judging by their features, the only difference between them lies in the level of privileges. Gold and Platinum accounts grant additional discounts on spreads and swaps — 25% and 50% respectively, compared to the base values set for Silver.
Leverage is limited across all accounts: up to 1:30 for retail clients and up to 1:200 for professional traders. This corresponds to European investor protection standards. From a risk management perspective, the fixed StopOut level of 50% also looks logical. This figure is considered moderate: it leaves room for the trader to maneuver in case of a temporary drawdown, while at the same time preventing losses from spiraling out of control.
The most important trading parameters are placed in a PDF document with contract specifications. It includes margin requirements (on which leverage is calculated), swaps, position size limits, and even trading hours. This looks quite solid, but… doesn’t it feel like something is missing? For example, the minimum deposit amount for each account tier or the baseline spread values.
The minimum deposit turned up in the FAQ: €250, which most likely applies to the Silver account. As for Gold and Platinum, no such details could be found. As for spreads, the broker only mentions that they are “very competitive.” Quite a valuable piece of information — especially if they are just as “competitive” as the swaps. Haven’t had the chance to evaluate these conditions yet? Let us help.
For long and short positions on the EUR/USD pair, the rollover fee is 8.62 and 10.06 points, respectively. Note that both values are negative, meaning the trader always pays the broker. It seems Finnso’s methodology has nothing to do with interest rate differentials; the main goal here is to fill its own pockets. And pay attention to the units of measurement. Yes, you read that right — points. With the daily range of EUR/USD usually between 20 and 100 points (it moves outside this range in only about 3% of cases), the swap alone eats up between 10% and 50% of potential daily profit.
When studying Finnso’s contact information more closely, a strange impression arises. On the website, the company lists:
In addition, visitors can leave a message or ask a question via a contact form. At first glance, it seems the company has done everything to quickly help users in any situation.
But a closer look changes the perfect picture. The company is registered in Greece — yet there is no Greek support phone number. Are we seeing a virtual presence with no real office? Moreover, almost all of the numbers with foreign codes are identified as intended for VoIP networks, meaning they are also virtual. This suggests that the broker has no physical presence at all and exists only on the internet. That does not look like a genuine platform operating under a solid license.
We noticed a couple more worrying details:
I really appreciate the loyal attitude towards clients and the absence of intrusive pushiness from the managers. Nobody calls to offer questionable strategies; I trade purely using my own judgment at my own comfortable pace. A separate plus goes to the finance department for their efficiency.
I've used different brokers, but this platform turned out to be one of the best. Orders are always executed accurately, the interface is not overloaded, and customer support works quickly. I wouldn’t say the platform is ideal for very fast trades, but for stable trading with good results, it's exactly what you need.
In short - convenient and hassle-free. All the essential features are there, nothing unnecessary is pushed. I’ve withdrawn money several times, and everything went smoothly. That’s the main indicator for me.
Trading is convenient, the platform works quickly and stably. Everything needed for standard trading is here. For more specific tasks, you may encounter some limitations.